Your privacy

When you ask about a painting or send a message, the website keeps what you write: your name, your email address or phone number, your message, and the painting it concerns.

When you join the email list, it keeps your email address.

When you buy a painting, Clive needs your name, email address and delivery address to send it to you and to keep a record of the sale.

To protect the forms from misuse, the website also keeps a scrambled code made from your internet address (never the address itself), so it can tell when one source sends too many messages.

Card payments are processed by Stripe. Your card details go directly to Stripe and are never seen or stored by Clive or this website. Stripe’s privacy policy is at stripe.com/privacy.

Your information is used only to reply to you, to deliver a painting you have bought, to keep the sale records required by the Australian Taxation Office and, if you joined the list, to email you about new paintings.

Clive never sells, trades or shares your details for anyone else’s marketing, and only adds people to the email list who ask to join.

Emails come from Clive himself, when he has new paintings to share. You can stop them at any time by replying to any email, or by sending a message from the front page, and he will remove you from the list.

This website uses Google Analytics to understand how visitors use it, such as which paintings are viewed. Google Analytics places small files called cookies in your browser and tells Google which pages you visited, your approximate location and the type of device you use. It does not receive your name or email address.

You can block these cookies in your browser settings, or opt out of Google Analytics on every website with Google’s add-on at tools.google.com/dlpage/gaoptout. This website sets no other cookies for visitors.

The website also keeps its own simple count of visits, without cookies: the page visited, the painting opened, the website or app the visit came from (for example Google or Instagram), and the town or country it came from. It cannot tell who you are, and it never records your internet address.

Messages are stored securely in a database run by Cloudflare, which hosts this website. The typefaces on these pages are provided by Google Fonts. Cloudflare, Google and Stripe may store information outside Australia, under their own privacy policies.

Your details are not shared with anyone else, except a courier who needs your name, address and phone number to deliver your painting, or where the law requires it.

Messages are kept until Clive deletes them. Sale records are kept for five years, as required by the Australian Taxation Office.

You may ask to see the information held about you, to have it corrected, or to have it deleted, and Clive will do so. If you are unhappy with how your information has been handled, please let him know and he will put it right.

For any question about this policy, please use the contact form on the front page, or call Clive on 0414 704 665.